Refund policy

We hope you are satisfied with your purchase from Manful. However, for period of 30 days after your order is delivered, if the product purchased from does not meet your expectations, we will do everything in our power to make it right with you.

In addition, you may return the product for a refund based on one of the following reasons, 

LONG SHIPPING*

For any order that is still shipping for +5 days longer than the estimated shipping time, Manful will gladly refund you the shipping cost. Please email us at info@shopmanful.com to initiate a refund.

DAMAGED/DEFECTIVE PRODUCT

In the unfortunate event that you receive a product that is damaged or defective, Manful will gladly issue a refund (product cost) or replacement as long as it's within 30 days of an order being delivered.

We do require proof of the damaged or defective product in the form of high-quality image or video. You can send the image and/or video to our team at info@shopmanful.com.

PRODUCT LOST IN SHIPPING

There are some things that are simply out of our control. Very rarely, an order may be lost in transit or stolen. In this case, we'll work with you to do what we can to make things right.

IMPORTANT NOTE:

Our estimated processing time of 1 to 3 days is separate from our estimated shipping times. This is necessary to note when considering refund eligibility for 'long shipping'.